DiviniaRO II Client Support:

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Topics:
DiviniaRO II Shortcut
Windows Vista
AVG Antivirus

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DiviniaRO II Shortcut
If your shortcut doesn't work, then do the following:
1) Right click the shortcut and select "Properties"
2) Make sure your "Target:" box links to "...\System\RagII.exe" inside your RO2 folder.
DO NOT change the IP or port information.
3) Make sure the "Start in:" box links to your RO2 system folder.

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Windows Vista
  Step 1: Removing the hackshield error
    - Follow your install path to your "DiviniaROII" folder.
    - Navigate to the DiviniaROII "System" folder.
    ( Typical install path: c:\Program Files\Gravity\DiviniaROII\System\ )
    - Right Click on "Ragii.exe"
    - Select "Properties"
    - Select the "Compatibility" tab
    - Click the "Show settings for all users" button
    - Click the "run this program as an administrator" button

  Step 2: exe not opening
    - Return to the parent folder of the "DiviniaROII" folder
    ( Typical install path: c:\Program Files\Gravity\ )
    - Right click on the "DiviniaROII" folder
    - Select "Properties"
    - Select the "Security" tab
    - Click the "Edit" button next to "to change permissions click edit"
    - Select "Users" from the groups list
    - Set the Read properties check boxes to "read and execute"
    - Set the Write properties check boxes to "allow"

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AVG Antivirus
Standard Version
Solution: Update your software

AVG 8.0 Free Version (Compiled by: PiCKleBro)
Notes:
AVG (and some other) Antivirus software may detect RAGII.EXE as infected with a Trojan. It's not. I will be showing you how to get AVG 8.0 free to make nice with RO2.

As you can see here (http://ragnarok-online-2.com/forum/about-the-avg-finding-ragiiexe-virus-t2435 ) , it has been submitted to AVG, and as of this writing, they've not yet fixed it, although they've confirmed that it is not infected.

Unfortunately, you won't be able to use the program once AVG detects it as a virus until you do the following.

Solution:
  Step 1: Restore the file from your virus vault
    - Open your AVG Antivirus User Interface from your programs list

    - Open the virus vault

    - Find RAGII.EXE and click it, then click Restore (note it will be a long looking name like the one in the screenshot) and click Okay.


  Step 2: Make sure the Active Shield doesn't look at that file again
    - On the main "user interface" screen double-click on the Resident Shield icon- this will open a new window

    - Click on the Manage Exceptions button (pictured above)
    - Put a check-mark in the "use exceptions for Resident shield box" then click Add path and a box will pop up

    - Browse to the location you installed Ragnarok2 to (by default it will be c:\program files\gravity) and click Okay


  Step 3: Computer Scanner shouldn't automatically move the file to the Vault
    - From the main "user interface" screen, click on Computer Scanner on the left.
    - Then click "Change scan settings" (pictured below)

    - Uncheck the box for "automatically heal/remove infections" and click the button labeled "Save the current settings"

    - Click the x to close the menu (not pictured) and tada... you're done!